Merlin Cycles Reviews

Good price, fast delivery

Perfect place to buy what you need and what you fancy just having as prices are low. Great fast delivery more time for been on your bike! Perfect

Great service, quick and smooth transaction

Excellent. The best online store for Bike parts and anything you need!!! Recommended A+

Very quick delivery, good product and price when compared to others on the jnternet. Fll colour range on the Lezyne Femto would have been nice. Tim

Good shopping experience. Fair price. Only thing that would stop me from shopping here again is the delivery fee and time compared to other shops that deliver to AUS.

Slow but order delivered as expected

I bought Sidi heals for cycling shoes and you don't supply the screws with it , pretty obvious to me that if heal is worn on shoe the head of screw worn too , they are useless with out screws , even if slightly dearer it would have been better with than without .

Despite the tyres I purchased both failing, Merlin have been helpful, efficient, and easy to deal with. The only thing I would like to see changed is for Merlin to refund customer postage on returning faulty items. I will definitely shop with them again though as they've an excellent product range, and their pricing is hugely competitive. Thanks.

The person I was dealing with Over the phone was perhaps one of the worst customer Relation person I ever had to deal with . After my encounter I searched high and low for the bike elsewhere. Only for the fact price of the bike was very good.I would definitely have purchased it somewhere else.

Merlin are always excellent - simples.

I bought an electric bike from Merlin. The delivery was very efficient and the bike has been great. Where Merlin have falling down has been in their customer service department. I realise there has been a pandemic but their lack of engagement when I have requested answers to my questions has been poor. I have spent a lot of money on this bike and in normal times I would have been able to try it out etc. I would have hoped that because I wasn’t able to visit the shop I would have got more telephone help.